Terms & Conditions
Terms & Conditions
Welcome to Tanowra (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website [https://www.tanowra.com] and the purchase of products through our online store. By accessing or using our site, you agree to be bound by these Terms.
1. Use of the Website You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
Misuse the website or attempt to gain unauthorized access to our systems
Post or transmit any harmful, offensive, or misleading content
Copy, modify, or distribute content without our prior written consent
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is always error-free. Minor color variations may occur due to display settings or natural leather characteristics.
3. Orders and Payment All orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order.
Prices are listed in [currency] and include applicable taxes unless stated otherwise.
Payment must be made in full at the time of purchase via our secure checkout system.
4. Shipping and Delivery We offer domestic and international shipping. Delivery times and costs are outlined during checkout.
Once your order is shipped, we will provide a tracking number.
Tanowra is not responsible for delays caused by customs, couriers, or force majeure events.
5. Returns and Exchanges
We accept returns or exchanges within [X] days of delivery, provided the item is unused, in original condition, and with all packaging intact.
To initiate a return, contact us at support@tanowra.com with your order details.
Refunds will be processed to the original payment method, minus any shipping fees (if applicable).
6. Intellectual Property
All content on this site—including images, text, logos, and designs—is the property of Tanowra and protected by copyright and intellectual property laws. You may not reproduce or use any content without written permission.
7. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Limitation of Liability
Tanowra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product in question.
9. Governing Law
These Terms are governed by the laws of Bangladesh. Any disputes arising out of your use of this site shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.