Privacy Policy
Privacy Policy
At Tanowra (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website [https://www.tanowra.com] or related services.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: Your name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
Browsing Data: IP address, browser type, referring pages, time spent on the website, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, analyze website traffic, and offer personalized content.
2. How We Use Your Information Your information helps us to:
Process and fulfill orders
Respond to your inquiries or support requests
Improve the performance and design of our website
Send promotional content (only with your consent)
Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell your personal data. We may share your information only with:
Trusted service providers for payment processing, delivery, email marketing, or analytics (e.g., Stripe, DHL, Google Analytics, Mailchimp)
Legal authorities, if required by law
4. Your Rights Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Opt-out of marketing emails at any time
Withdraw consent for data processing
File a complaint with your local data protection authority
5. Data Retention & Security
We retain your data only as long as necessary for the purposes outlined above and secure it using industry-standard protections. While we take reasonable precautions, no online transmission is 100% secure.
6. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from them.
7. International Visitors
If you’re accessing our site from outside Bangladesh, please note that your data may be transferred to and processed in Bangladesh and other jurisdictions where our service providers operate.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date” at the top.
9. Contact Us
If you have questions, concerns, or requests regarding your personal data, please contact:
📧 support@tanowra.com
📍 Tanowra, Hazaribagh, Dhaka, Bangladesh